Psamathe
Veteran
Not making it more complex. The report highlights that what advice she did get included that she should seek expert tax advice and she chose not to. Hence she chose not to do what she was being advised to do.I merely quote the report. You can make it more complex if you want to, but the report seems clear enough by itself.
With tax you need to take the trouble to check you are getting it right or face the consequences if you don't. Information pertaining to her circimstances is readily available on Gov. website and properly indexed by Google - so very easy to double check oneself.