Seemingly trivial things that elicit an emotional response of some kind

[Pblakeney]

Today's emotional response is anger.
My Dad who is 92, never used a smartphone let alone a computer cannot re-order incontinence pads as they have to be ordered online. He did try phoning but was on hold for over 2 hours! He does still try to be independent. The assumption is that everybody can do everything online.
Rant over. I re-ordered them for him.

 

[briantrumpet]

Today's emotional response is anger.
My Dad who is 92, never used a smartphone let alone a computer cannot re-order incontinence pads as they have to be ordered online. He did try phoning but was on hold for over 2 hours! He does still try to be independent. The assumption is that everybody can do everything online.
Rant over. I re-ordered them for him.

A post-op reflection of mine is that it would be impossible for an independent elderly person with no IT skills or internet connectivity to manage *any* of the post-op processes needed for what I've had done (which is generally an older person's procedure). Whether that's checking on test results, doing online clinics, or wotnot, I've felt a bit like a secretary sitting at my laptop doing all these things for myself. Thank goodness that my 92-year-old godmother, who steadfastly refused to register the 21st century (she wouldn't even get a cordless phone, preferring to go out to her draughty hallway, like everyone did in the 1960s) never had to navigate something like it before she dropped dead. She'd have had no idea, wouldn't understand that none of it could be effectively done by a quick phone call, and so would have been utterly reliant on others to do it for her, which would have infuriated her.

 

[Pblakeney]

She'd have had no idea, wouldn't understand that none of it could be effectively done by a quick phone call, and so would have been utterly reliant on others to do it for her, which would have infuriated her.

Apparently it can't even be done by phone any more. 🤬
I know as I tried before getting the details to do it online. PS - The 2 hours my Dad waited was to the point he gave up without an answer.