I think we entirely agree with you on these points.
Can you now elucidate as to how giving £7bn to shareholders has really helped improve matters rather than, say, spending that money on fixing the infrastructure? Can you also cover the benefits of increasing customer bills to ensure that the CEOs of Australia's Maquarie were kept in the lifestyle to which they had become accustomed?
As I say, that is a total failure of regulation.
We see the same in other industries where service standards have been allowed to plummet by the regulators, and insufficient penalties applied to offenders.
As I have said before, set measurable standards - if a significant number are not being met, there is a ban on paying dividends, and remuneration of the board is suspended. If the standards continue to not be met over a prolonged period, the board members are banned from holding similar positions.
The offending companies will soon sort things out then.