I'm presently a professional benefits adviser but got into that by the same type of volunteering you describe.
Rent paid direct to the landlord should be a tool in the armoury for people not managing, whether through extravagance, addiction or simply inability to manage. It's possible that, under the current UC regime it is too hard to get direct payment.
For the reasons I set out already any reform that actually makes benefit more equitable for claimants needs to reverse a whole swathe of cuts. That is not, in my book, shovelling money in.
Many of the cuts and restrictions are, like the cap and the two child limit, deliberate attempts to play to the audience rather than address real problems. I will characterise that, along with the dream of a number of those on the right of the party who want benefits on cashless cards with no cigs or booze allowed, as beating claimants albeit metaphorically rather than physically.
I invite
@Craig the cyclist to respond to the comments I actually made rather than inventing a straw man about bashing up claimants and making faux demands for an apology.