I've lived here for quarter of a century, and in that time have built relationships with some of the residents, although for reasons posted upthread they are not ones that tend to last for more than a few years. I have been a first point of contact for some of them, which usually involves non-local relatives phoning me up asking me to go and change a light bulb or check that somebody with Alzheimer's hasn't switched their freezer off again by mistake thinking they were turning on the light. So I have some interest in what goes on here.
Sounds just like what most of us consider the sort of stuff that being a neighbour entails, and, of course, which none of us have ever had any experience of, never mind banging on about it on the internet.
You've done a good deed, well done, you've had the piss taken out of you for the telling of it, and no elderly people, other than possibly me, were harmed by the posts' responses.