Craig the cyclist
Über Member
No, I couldn't afford to lose £600. And effectively giving P&O a cash gift would hardly be a punishment, so I wouldn't think any less of someone who holds their nose and honours their existing P&O booking.
I would encourage them to take their business elsewhere in future, but I imagine anyone with a shred of decency & empathy will already be of that mind.
This is the approach, where possible take your business elsewhere, but why lose money we can't afford to? As there are really only 2 companies doing the Dover/Calais route though, I guess there is a 50% chance I will be using them later in the year, unless I go on the Tunnel.